Refund Policy

At The Relaxed Collector, LLC, we take great care in handling and shipping all Pokémon collectibles. Please review our refund policy carefully:

Collectible Items

• Due to the nature of collectible items, all sales are final and cannot be refunded.

• This includes individual cards, packs, boxes, and other collectible merchandise.

Damaged or Incorrect Items

• If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible so we can resolve the issue.

• You can reach us via:

  • Email: relaxedcustomerservice@gmail.com

  • Social Media: Instagram, Facebook, or Twitter/X

We will work with you to replace or resolve the issue promptly.

Canceled Orders

• Any approved cancellations are subject to a 10% restocking fee, consistent with our Cancellation Policy.

• Refunds for canceled orders will be processed to the original payment method, minus the restocking fee.

By placing an order with The Relaxed Collector, LLC, you acknowledge and agree to our Refund and Cancellation Policies.