Privacy Policy

Last Updated: January 2026

The Relaxed Collector, LLC (“we,” “us,” “our”) values your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or use our website [therelaxedcollector.com] (the “Site”) or otherwise interact with our services (“Services”). By using our Site or Services, you agree to the practices described here.

1. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons.

  • Any updates will be posted on this page, and the “Last Updated” date will be revised.

  • Continued use of our Site after changes constitutes acceptance of the updated policy.

2. Information We Collect

A. Information You Provide Directly

We collect information you provide when you:

  • Create an account (name, email, password, billing/shipping address, phone number)

  • Place an order (order details, payment confirmation)

  • Contact us via email, social media, or our contact form

  • Submit feedback or other communications

B. Usage Information

We automatically collect information about how you use our Site, including:

  • Device type, browser, IP address, and network information

  • Pages visited, clicks, and interaction with our Services

  • Cookies, pixels, web beacons, and similar tracking technologies

C. Information From Third Parties

We may obtain information from:

  • Squarespace and other service providers supporting our Site

  • Payment processors for order fulfillment

  • Third-party advertising and analytics services

3. How We Use Your Information

We use your personal information to:

  • Provide Services: Process orders, fulfill purchases, manage accounts, and arrange shipping

  • Customer Support: Respond to inquiries and improve our Services

  • Marketing & Promotions: Send communications, tailor advertising, and show products relevant to you (with your consent where required)

  • Security & Fraud Prevention: Detect and prevent unauthorized or illegal activity

4. Cookies and Tracking

  • We use cookies and similar technologies to improve your experience, remember preferences, run analytics, and optimize our Services.

  • Most browsers accept cookies by default; you may disable cookies, but some features may not function correctly.

  • We recognize the Global Privacy Control (GPC) opt-out signal and will honor it for targeted advertising where technically feasible.

For Squarespace’s cookie use, see Squarespace Cookie Policy.

5. How We Share Your Information

We may share personal information with:

  • Service Providers: Vendors, payment processors, fulfillment partners, and IT service providers

  • Marketing Partners: To provide tailored promotions or advertising

  • Affiliates: Within our corporate group for legitimate business purposes

  • Legal Compliance: To respond to subpoenas, enforce Terms of Service, or protect rights

We do not sell or share sensitive personal information without consent.

6. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices. Review their policies before sharing personal information.

7. Children’s Privacy

  • We do not knowingly collect personal information from children under 13.

  • If you believe a child has submitted personal information, please contact us to request deletion.

8. Security and Retention

  • We implement reasonable security measures but cannot guarantee perfect security.

  • Information is retained only as long as necessary for business, legal, or tax purposes.

9. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal information

  • Correct inaccuracies

  • Delete personal information

  • Opt out of “sale” or “sharing” of personal data for targeted advertising

  • Restrict processing of your personal data

  • Withdraw consent where processing is based on consent

  • Appeal if your request is denied

  • Manage email preferences for marketing communications

To exercise your rights, contact us using the information below.

10. International Users

  • Personal information may be stored or processed outside your home country.

  • Transfers from the EU rely on mechanisms like the European Commission’s Standard Contractual Clauses where applicable.

11. Contact Us

For privacy questions or to exercise your rights:

Relaxed Collector, LLC
Email: relaxedcustomerservice@gmail.com
Based in Nesquehoning, PA 18240

Follow us on: Facebook, Twitch, YouTube, Kick, X (Twitter), Instagram

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